Jwlr warranty

Warranty Coverage

This warranty applies to the original purchaser of the jewellery item ("Product") and covers manufacturing defects in materials and workmanship under normal use for a specified warranty period, as stated below:

Warranty Period: 3 years from the date of purchase.

What is Covered

Defects in the metal or setting. Clasp, chain, or hinge defects.

What is Not Covered

Damage caused by misuse, accidents, or improper care. Normal wear and tear, including scratches, dents, or discoloration. Alterations, repairs, or resizing done by unauthorized parties. Exposure to harsh chemicals, cleaning agents, or extreme conditions.

Warranty Claim Process

Contact us by hello@bugajwlr.com

Provide proof of purchase.

Describe the issue and, if possible, include photos of the damage.

If the warranty claim is approved, we will cover the return shipping costs.